If I have concerns about care, who should I talk to about them?
Questions about medications, treatment, conditions or overall care can come up at any time during a resident’s stay. We encourage residents to get in touch with the attending physician as well as our nursing or administration staff. Of course, you should also feel free to talk to nurses or nursing assistants on your unit, but understand that they are usually busy providing care to a number of other people, too, and may not be able to research or answer your questions as promptly as you would like. For that reason, the best person to contact may be the care plan coordinator or the specific patient advocate — what we call your Guardian
Angel — who all residents are assigned to very shortly after admittance.